WebsiteHelp

In order to bring you the most comfortable browsing experience, our Transformational Breath® website has been widely tested, but in case you encounter problems, consult the tips below.

• Browsers: Testing
  This site has been tested with various browsers:
  On the PC platform: Internet Explorer 6.0+, Firefox 1.5+, Opera 9+, Netscape 8+ . And on the Mac platform, Firefox 2.0+ and Safari. AOL browser has not been tested but should also operate well. Webmaster recommends Internet Explorer and Firefox as most reliable for our particular content on PCs. On the Mac, Firefox is a better choice.
• Browsers: Troubleshooting
  This site contains content such as JavaScript, ActiveX Objects, Pop-ups, and Visual Basic. If you are unable to view all content or get every function to operate as expected, check the following:
  1) Make certain that your browser's Security Settings are not set too high as to disable JavaScript, or any active content.
  2) Please allow Pop-ups, at least for this site, or set pop-up blocking to medium security.
  3) With some browsers such as older Netscapes, you can try changing the Rendering Engine (to Internet Explorer). This option may be available under the VIEW menu item.
  4) It is good to have multiple Browsers available on your desktop, since each is unique and none are perfect -- all have quirks, even with Standards-based code.
  5) It may be that you have an old browser version and need to upgrade. Most browsers should have a "Check for Updates" option (or similar) under the HELP menu item.
  6) Readability: If page characters appear odd, then upgrade browser version or try changing your Browser "Encoding" to "Unicode - UTF-8" (tunable under the VIEW option in the browser). Under VIEW, you can also increase or decrease the text size. (See note below on foreign languages).
• Other Troubleshooting Tips
  1) Always reboot your PC, and try again.
  2) PCs get old. It may be time to upgrade your Drivers or the Hardware itself.
  3) Contact our webmaster, for additional assistance.
• Connect Speed
  The site was tested with both high-speed and dial-up. Common controls like menus and banners are fine for dial-up. PDF file downloads and Photos typically take longer on dial-up, but should be acceptable here.
• Flash
  Because 97% of web viewers have a compatible Flash plug-in in their browsers, we have employed flash graphics. You can obtain or upgrade your Flash plug-in by going to www.adobe.com
• JavaScript
  You must allow JavaScript to run. And within this allowance, your browser may allow you to select what functions the script is permitted to do. Please set Browser Options accordingly. [Generally look under TOOLS then search through items such as Options, Security, or Advanced to configure].
• Pop-Ups
  Please Allow Pop-ups as some links open in new windows. No pop-up Ads will be shown on this site.
• Documents
  Articles and Brochures are all in PDF format and so require the Adobe Acrobat Reader.
• Foreign Language Encoding
  Since this site has multiple languages, we must be sure we can see foreign characters.
  If the Foreign pages, or the International Facilitator data show odd character sequences, there may be an encoding problem on your browser. Check the following:
  
  ç é ê ä õ ü ß
  
  If you do not see valid French and German characters, try changing your Browser "Encoding" to 'Unicode - UTF-8'. This standard should render the data better. Encoding is generally tunable under the VIEW menu item in your Browser.

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